Coaching is a systematic process that offers guidance, advice and help in developing individual or groups of people in an organisation to master a specific skill or skill set that can be implemented in a work place environment and in doing so can translate into a performance improvement.

The application of an effective coaching programme can help ensure that training initiatives are integrated in the work place effectively and that the information learnt is relevantly applied to ensure performance improvement.

The development of internal coaches within an organisation helps ensure that organisation knowledge is retained, and the use of external coaches help individual and organisation import important skills and knowledge which might be close gaps the organisation is experiencing.


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